1. Load Posting: Shippers initiate the process by posting their load details on our dynamic load board.

2. Live Bidding: Carriers actively engage in live bidding, proposing their rates to secure the load. This competitive bidding environment allows for dynamic rate negotiations.

3. Rate Negotiation: Shippers have the flexibility to accept a Carrier’s bid or counter with their own offer. This negotiation phase allows both parties to find mutually agreeable terms.

4. Decision-Making: Shippers ultimately make the final decision on their preferred Carriers. Their choice may consider factors such as offered rate, carrier performance ratings and driving experience.

5. Load Transportation: Once a bid is won, the selected Carriers, whether an owner-operator or dispatcher’s driver will transport the freight within the scheduled timeframe.

6. Payment Collection: Upon successful shipment, Carriers collect as per terms agreed from the Shipper.

7. Platform Fees: both parties-Shippers and Carriers-have a platform fee in the payment section of their respective EL payables.

EXEL LOAD prioritized the utmost security and confidentiality of user and shipper’s freight, as well as their personal data. We uphold strict criteria to ensure that only verified and trustworthy transport professionals can access our platform.

Our commitment to security involves thorough verification of our users including:
1. Valid Credentials: Customers using EXEL LOAD must possess a valid Motor Carriers (MC)/DOT and or Federal Identification number for USA, and relevant valid registration documents in other operational countries.
2. Compliance with Regulations: We diligently adhere to Federal and state transportation laws in verifying drivers, carriers and owner-operators, ensuring that they meet all the necessary regulatory requirements.
To further fortify our security measures, we employ a multi-layered approach during the shipment process:
◦ Shipment Authentication: Shippers have system-generated One-Time Passwords (OTPs) in the shipment details. Before entrusting their goods to a driver, shippers must provide the OTP to the driver, who is then required to enter it into our authentication system at receiving the goods at pickup point. This step ensures that only authorized individuals handle the cargo.
◦ Delivery authentication: Similarly, at the delivery point, the driver must input the OTP in our application before off-loading the goods at the designated drop-off point. This final authentication step adds an extra layer of security to the delivery process, guaranteeing that the right goods are delivered to the intended destination. At EXEL LOAD, we take every precaution to safeguard the integrity of our platform, your shipments, and your sensitive information. Our commitment to security is unwavering, and we strive to maintain the highest standards of trust and reliability in the transportation industry.

Even after successfully approving your account with EXEL LOAD, some carriers and owner-operators may encounter difficulties in engaging with our live bidding feature To streamline this process and resolve any issues, we recommend the following steps:
1. Account Verification: Ensure that your account has been fully verified and approved by EXEL LOAD. This includes completing all necessary documentation and meeting any eligibility criteria set forth by our platform.
2. Outstanding Payments: Clear any pending dues, navigate to the payment section of your account. Here, you can review your outstanding payments and take the necessary steps to settle them securely.
EXEL LOAD is committed to providing a seamless experience for carriers, owner-operators, and all users of our platform. Our support team is ready to assist you in ensuring that you can fully utilize our features and manage your payments efficiently. Your satisfaction and success are our top priorities.

The search option is a powerful tool designed to empower users to swiftly access customized information, such as load matching and route optimization, according to their specific needs. Carriers and owner-operators can effortlessly locate available loads based on various criteria, including route, location, date, weight capacity, and destinations.
This versatile feature plays a pivotal role in enabling users to secure advance loads, particularly for scenarios like backhauls or during transit. Whether you're looking for a load to optimize your route, match your location, or meet certain weight and date requirements, our search function simplifies the process, ensuring that you can find the ideal load for your transportation needs with ease.

Our platform provides users with valuable alerts and notifications to keep them informed about important updates, including the availability of new shipments posted on the load board and promotions announced by EL. These notifications serve a dual purpose:
1. Prompt Action: Users receive real-time alerts that enable them to take immediate actions, such as bidding on newly posted shipments or taking advantage of special promotions, ensuring they never miss out on valuable opportunities.
2. Informational: In addition to prompting action, these notifications also serve as a valuable source of information, helping users stay updated on industry news, company offerings, and other relevant details.
These alerts and notifications are integral to enhancing user engagement and ensuring that our users can make informed decisions and take timely actions to optimize their experience on our platform.

EL offers owner-operators a convenient switch mode button within our app, seamlessly transitioning them from the load booking marketplace (load board) to driver mode.
In driver mode, operators gain access to a comprehensive freight route map, which provides a detailed visualization of the journey, encompassing the pick-up point through to the drop-off point. This map features live tracking capabilities, powered by Google, enabling real-time monitoring of the entire transportation process.
This feature not only simplifies load management for owner-operators but also enhances the efficiency and transparency of their operations, ensuring they can navigate routes and track progress with ease and accuracy.

Once users successfully sign up, they gain immediate access to our live load board. This load board enables them to bid on and select loads based on their preferred pricing, all from the convenience of any location within their respective country. EL provides users with a real-time market perspective, empowering them to efficiently manage their operations digitally.
This real-time insight allows our users to make informed decisions, optimizing their load selection and overall logistics management. EL has unique Ai based features that differentiate us to others including;
1. Free sign-up
2. No subscription fee
3. Broker-less system to reduce cost of freight shipment on both sides (shipper and carrier)
4. Direct connectivity of shippers with carriers
5. Dynamic load board
6. Freight live bidding
7. Free live tracking supported by Google
8. 3PL platform
9. Load matching
10. Route optimization
11. Smart security solution for freight shipment support by auto generated OTP
12. Transparent system
13. Live support

We encode all shipment details within a QR code, simplifying the process for users to effortlessly scan and share this information with the relevant parties for necessary reporting. For instance, shippers can easily transmit these details to the receiving end, while carriers can swiftly forward them to their factoring company to facilitate essential paperwork. This QR code system enhances efficiency and expedites critical communication in the logistics process.

EL offers a seamless registration process with absolutely no sign-up fees. Our revenue model is designed to be fair and transactional, with a small percentage charged as a platform fee from both shippers and carriers. Our platform's revenue model is structured to charge a commission, based on a set percentage of the platform fee, from both shippers and carriers. This approach ensures that our users can freely and securely manage their financial transactions while utilizing our services for load matching and logistics solutions.
In the United States 1% and other countries 1% to 3% applicable to both sides; shippers and carriers. Upon successful completion of a shipment, shippers, carriers, and owner-operators are responsible for settling their payable dues. You can conveniently review and manage your payable amount in your EL account's payment section. We offer flexible payment options, including:
1. Debit/Credit Card: Securely make payments using your debit or credit card.
2. Bank Account: Link your bank account for easy and direct payment processing.
For comprehensive details, we recommend reviewing our terms and conditions. We aim to provide a transparent and user-friendly payment experience for all our valued users.

Upon the successful finalization of a bidding process, carriers and dispatchers have the capability to assign a vehicle in real-time from a pre-maintained list of vehicles within their account. This list allows for the addition or removal of vehicles at any time, ensuring that your active vehicle records are up-to-date and easily managed to facilitate smooth operations.

Upon the successful finalization of a bidding process, carriers and dispatchers have the capability to assign a driver in real-time from a pre-maintained list of drivers within their account. This list allows for the addition or removal of drivers at any time, ensuring that your active driver’s records are up-to-date and easily managed to facilitate smooth operations.

EXEL LOAD operates on a distinct model where we do not handle the collection of freight payments. Freight payments are always executed directly from the shipper to the carriers/drivers and owner-operators.

Shippers can sign up simply with individual or company details while for carriers, drivers (owner-operator) with MC/DC/EIN numbers in USA and transportation ID number will be used in other countries for sign-up.

EXEL LOAD is a versatile platform designed to seamlessly handle a wide spectrum of freight transportation needs. Whether it involves city deliveries, over-the-road (OTR) truckloads, less-than-truckload (LTL) shipments, or last-mile deliveries, our platform is here to support you. If you're a shipper in need of moving products of any size to any location this is the right platform for you on very cost savings. If you are a carrier and you have the appropriate vehicle for the self-job, EXEL LOAD is the ideal solution for your freight transportation career.

When the search is run, it uses a radius around a city that is in air miles. All the results you see will be within that air mile radius, but the actual driving miles can be varying. The rate per mile (RPM) is based on practical road miles, though, so you can negotiate rate agreements with confidence.

Please email us contact@exelload.com